You are unlikely to get a response if you are rude to your public representative. Even if you are angry or disappointed, try to explain your issue without being rude or disrespectful

Get straight to the point and only include relevant information.

Try to gather evidence and information so that your submission is as clear and accurate as possible.

If you want your public representative to do something, then say so! It is important to include a clear ask or suggested course of action.

This might seem obvious, but it is very important to include both your contact details and the area that you live in when writing to a public representative. Including your contact details makes it easier to respond and follow up, and including your area will make it easier for the representative to know if and how they can help you

Your correspondence is more likely to be successful if your public representative properly understands what you are concerned about. Being specific, and providing details like names and dates is important.